Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxby's is a well-established fast-casual restaurant chain known for its delicious chicken wings, chicken fingers, sandwiches, and salads. The brand is renowned for providing not just a meal but an enjoyable dining experience, making it a popular destination for friends and families looking to have fun and savor great food. With a strong emphasis on team culture and customer satisfaction, Zaxby’s holds a significant place in the restaurant industry, particularly in the regions it serves. The company prides itself on fostering an inclusive and motivating workplace for its team members, ensuring that every employee feels valued, supported, and inspired to... Show More
Job Requirements
- Must be 21 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and the ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: High school diploma or equivalent and some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb, including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual discrimination and perception to observe and respond to the environment
- Work in an environment that features hot and cold temperature variations and exposure to food allergens
- Operate and work safely with restaurant equipment including knives, fryers, and potentially hazardous equipment
Job Qualifications
- Must be 21 years of age or older
- Must possess leadership qualities, organizational skills, and the ability to interact cooperatively with others
- High school diploma or equivalent required, some college preferred
- 3-5 years of management experience required
- Restaurant management experience preferred
- Valid drivers license and reliable transportation required
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Obtain Food Safety Certification and Manager Certification
- Ensure that the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Provide proper training, ongoing mentoring, coaching, and development to team members while holding them accountable
- Create effective work schedules timely to drive sales and control labor costs
- Plan and delegate shift assignments with clear communication and adjustments as needed
- Uphold service, product quality, and cleanliness standards consistently
- Foster a positive culture and healthy team morale by leading by example
- Manage profitability through sales growth, cost control, team development, and operational standards
- Enhance sales by building community relationships and delivering outstanding products and service
- Control costs and losses by maintaining operational standards and compliance with company policies
- Complete performance reviews for crew members and assist with manager reviews
- Maintain compliance with all legal and company guidelines, policies, and procedures
- Utilize management tools to keep accurate and current records
- Review performance metrics daily and develop action plans for improvement
- Handle and report guest and team member complaints and concerns promptly and respectfully
- Maintain a flexible attitude to perform beyond the usual job parameters
- Ensure team safety by enforcing safety guidelines and procedures
- Escalate concerns to supervisors when appropriate
- Perform all other duties necessary to ensure proper restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality businesses with candidates.
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