Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Four weeks vacation
Paid Time Off
Tuition Reimbursement
Scholarship Opportunities
career advancement
Professional Development
medical benefits from day 1
401K retirement plan with 6% match
Health and wellness programs
Employee Discounts
free meal each shift
KFC Foundation Programs including free college tuition
Job Description
KFC is a globally recognized fast-food restaurant brand known for its fried chicken and commitment to delivering a high-quality dining experience. As part of one of the largest and most successful quick-service restaurant chains in the world, KFC operates numerous locations and is dedicated to providing excellent customer service, innovative menu options, and a welcoming atmosphere. KFC commits to fostering a culture of equity, inclusion, and belonging both within its teams and in the communities it serves. This commitment is reflected in the company's initiatives and daily operations, ensuring every employee and customer feels valued and respected.
The role ... Show More
The role ... Show More
Job Requirements
- 5 years of experience in restaurant or retail management
- Proven ability to analyze and improve financial performance
- Proficiency with digital tools and platforms
- Strong communication skills
- Knowledge of restaurant maintenance programs
- Commitment to equity, inclusion and belonging
- Experience in team motivation and development
- Ability to recruit and train employees effectively
- Adaptability to change
- Compliance with corporate policies and health and safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills, including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity, inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- Develop a comprehensive training plan, mentoring assistant managers, shift supervisors, and team member trainers
- Recognize and reward outstanding team member performance regularly
- Address and resolve conflicts promptly, maintaining a positive work environment
- Personally engage with customers, swiftly resolving any issues to ensure a positive experience
- Strategically schedule staff to optimize customer service
- Coach the management team on the KFC brand standards and lead product rollout meetings
- Analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability
- Stay informed about competitors and aim to exceed their standards in all aspects
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink simplifies hospitality hiring.
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