Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $120,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
performance bonuses
Employee Discounts
Holidays
financial assistance
Referral program
Paid management training
Job Description
P.F. Chang's is a renowned restaurant brand famous for its vibrant and contemporary approach to Asian dining. Established with a passion for delivering exceptional food and hospitality experiences, P.F. Chang's has grown into a leader in the casual dining sector, boasting locations across the United States and internationally. The company prides itself on blending traditional Asian flavors with modern culinary creativity, delivering a menu that appeals to a wide range of guests. Dedicated to fostering an inclusive and empowering work environment, P.F. Chang's emphasizes team development and growth opportunities for its staff. The brand's commitment to quality and innovation has... Show More
Job Requirements
- requires progressive restaurant or hospitality management experience
- recent prior experience as a General Manager for external hires is required
- must possess a valid driver's license to perform occasional duties such as providing shift coverage, meeting liquor license requirements depending on the state, delivering large catering orders including operating a rental truck, making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations
- strong passion for delivering exceptional guest experiences with a guest-centric mindset
- proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
- understanding of managing inventory, cost of goods, financial control (P&L)
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Qualifications
- progressive restaurant or hospitality management experience
- recent prior experience as a General Manager for external hires
- valid driver's license required
- strong passion for delivering exceptional guest experiences
- proven track record of driving sales growth and achieving KPI and EBITDA targets
- demonstrated success in mentoring and coaching individuals
- understanding of inventory management, cost of goods, and financial control (P&L)
- general systems proficiency in POS systems, corporate software, third party delivery platforms, inventory systems, and reservation systems
- experience in casual or upscale dining preferred
- hospitality or business degree preferred
- culinary and kitchen acumen with experience managing kitchen operations preferred
Job Duties
- demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
- actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
- drive incremental sales through exceptional service and coaching team members on upselling techniques
- demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBIDTA targets to spearhead ongoing improvement initiatives for the restaurant's success and long-term growth
- set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant, leading initiatives with a focus on simplicity and effectiveness
- develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
- inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
- exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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