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Shake Shack

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities
growth opportunities

Job Description

Shake Shack is a renowned hospitality brand that has its roots deep in New York City's vibrant food culture. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and the acclaimed author of "Setting the Table," Shake Shack began as a humble hot dog cart located in Madison Square Park. The original concept quickly gained immense popularity, with Shack Fans lining up daily, and all proceeds channeling back into the park's beautification efforts. This unique start paved the way for the establishment of a permanent stand, and from there, Shake Shack's journey to becoming a leading name in... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience
  • knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes
  • ability to train others
  • leadership and coaching skills
  • understanding of financial business operations
  • experience with P&L responsibilities
  • food handler certification preferred
  • flexible working hours

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of P&L responsibilities
  • food handler certification preferred
  • willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • manage inventory, quality, and safety protocols
  • meet and exceed financial and profitability goals by managing budget
  • maintain top-notch standards of excellence and hospitality
  • drive sales and profits while developing people
  • implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • manage payroll and scheduling
  • promote the brand in the local community through word-of-mouth and restaurant events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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