Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive pay
bonus eligible
Vacation Time
Scholarship Opportunities
career advancement
medical benefits
Health and wellness programs
Employee Discounts
Employee meal discount program
Next Day Pay
Job Description
KFC, also known as Kentucky Fried Chicken, is a globally recognized fast-food restaurant chain famous for its fried chicken and signature recipes. Established decades ago, KFC has grown into one of the most beloved foodservice brands worldwide, with thousands of locations delivering delicious meals to millions of customers every day. As a leader in the quick-service restaurant industry, KFC emphasizes quality, customer satisfaction, and community engagement. The company fosters a vibrant work environment where employees can thrive, build fulfilling careers, and contribute to the enduring legacy of the brand. Known for its commitment to diversity, equity, and inclusion, KFC creates... Show More
Job Requirements
- Experience in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on p&l analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written verbal and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- Experience in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on p&l analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written verbal and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors ensuring a strong well-prepared team
- Develop a comprehensive training plan mentoring assistant managers shift supervisors and team member trainers as well as overseeing all training and development initiatives
- Recognize and reward outstanding team member performance regularly while fostering a culture of equity inclusion and belonging
- Address and resolve conflicts promptly maintaining a positive work environment
- Personally engage with customers swiftly resolving any issues to ensure a positive experience
- Strategically schedule staff to optimize customer service coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation
- Analyze the restaurant's financial performance manage the budget and develop strategies to maximize profitability without compromising the customer experience
- Stay informed about competitors and aim to exceed their standards in all aspects including digital presence and loyalty programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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