Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a prominent and rapidly growing restaurant chain specializing in delicious chicken wings, fingers, sandwiches, and salads. Known for its warm hospitality and vibrant atmosphere, Zaxbys offers more than just a meal; it provides an experience that combines great food with fun and friendship. The company prides itself on fostering a positive work culture where team members feel valued and supported. As an employer, Zaxbys is committed to creating an environment that encourages growth, teamwork, and employee satisfaction, making it an excellent place to build a career in the restaurant industry.
The role of General Manager at Zaxby... Show More
The role of General Manager at Zaxby... Show More
Job Requirements
- Must be 21 years of age or older
- must have a valid driver’s license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- must have a valid driver’s license, vehicle insurance, and reliable transportation
- open availability and the ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- high school diploma or equivalent required and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- complete food safety certification and manager certification
- ensure the restaurant delivers great experiences to guests
- maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- create effective work schedules to drive sales and control labor costs
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- ensure service, product quality, and cleanliness standards are consistently upheld
- create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- strive to increase sales by building community relationships and providing outstanding product and service
- control costs and losses and improve operational standards while ensuring compliance with all Zaxbys franchising guidelines, policies, and procedures
- complete performance reviews for crew members and assist with performance reviews for managers
- maintain compliance with federal, state, and local laws and company policies
- utilize management tools and keep accurate records
- review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
- handle and report guest and team member complaints, concerns, and injuries timely and respectfully
- maintain an attitude of flexibility and ensure the team works safely following all safety guidelines
- escalate concerns appropriately
- perform all duties necessary to ensure restaurant operations function properly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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