Shake Shack logo

Shake Shack

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a globally recognized hospitality brand renowned for transforming the fast-casual dining experience. Founded in New York City by Danny Meyer, who also established Union Square Hospitality Group, Shake Shack started as a humble hot dog cart in Madison Square Park. From these modest beginnings, the brand has evolved into a leading restaurant chain celebrated for its commitment to quality, community, and sustainability. Shake Shack's mission is to "Stand For Something Good" by prioritizing ethical practices, exceptional hospitality, and sustainable efforts that enrich both its teams and the neighborhoods it serves. With a robust culture centered on inclusivity,... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience
  • Proven working knowledge of restaurant operations
  • Ability to train and lead teams effectively
  • Strong leadership and coaching skills
  • Financial management experience including budget oversight
  • Food handler certification preferred
  • Flexibility to work varied hours

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of profit and loss responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • Manage inventory, quality, and safety protocols
  • Meet and exceed financial and profitability goals by managing budget
  • Maintain top-notch standards of excellence and hospitality
  • Drive sales and profits while developing people
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • Manage payroll and scheduling
  • Promote the brand in the local community through word-of-mouth and restaurant events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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