Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,000.00 - $69,000.00
Work Schedule
Flexible
Benefits
competitive pay
bonus eligible
Paid vacation
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k Retirement Plan
Employee Discounts
Job Description
KFC is a globally recognized fast-food restaurant chain specializing in fried chicken and known for its commitment to quality, customer satisfaction, and a vibrant dining experience. As a well-established leader in the quick-service restaurant industry, KFC has earned a reputation for delivering delicious food with exceptional service, supported by a strong brand presence across many countries. The company prides itself on fostering a culture of equity, inclusion, and belonging, ensuring a welcoming environment for employees and customers alike. KFC continually invests in talent development and community programs, including educational support and financial assistance, which speak to its dedication to employee... Show More
Job Requirements
- 5 years in restaurant or retail management experience
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital platforms and tools
- Strong communication skills including written, verbal, and interpersonal
- Knowledge of restaurant maintenance programs
- Commitment to equity, inclusion, and belonging
- Experience in team motivation and people development
- Ability to recruit and train employees
- Adaptability to organizational change
- Compliance with corporate and safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values focusing on equity, inclusion, and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- Develop a comprehensive training plan, mentoring assistant managers, shift supervisors, and team member trainers
- Recognize and reward outstanding team member performance regularly, fostering a culture of equity, inclusion, and belonging
- Address and resolve conflicts promptly, maintaining a positive work environment
- Personally engage with customers, swiftly resolving any issues to ensure a positive experience
- Strategically schedule staff to optimize customer service and coach the management team on KFC brand standards
- Analyze the restaurant's financial performance, manage budgets, and develop strategies to maximize profitability without compromising customer experience
- Stay informed about competitors and aim to exceed their standards including digital presence and loyalty programs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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