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KFC

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
Professional Development
medical benefits
free meal

Job Description

KFC is a globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to delivering high-quality food and customer service. As a leading brand in the quick-service restaurant industry, KFC prides itself on a vibrant and inclusive culture that values equity, inclusion, and belonging. The company has a strong focus on employee development, offering ample opportunities for career growth and professional advancement within a dynamic and fast-paced environment. With thousands of locations worldwide, KFC continues to set the gold standard for operational excellence and customer satisfaction in the restaurant sector.

The role of Restaurant General M... Show More

Job Requirements

  • Five years of experience in restaurant or retail management
  • Proven track record in people management
  • Proficiency with digital tools and platforms
  • Strong communication skills
  • Understanding of restaurant maintenance programs
  • Ability to adhere to corporate policies and occupational health and food safety standards
  • Experience in recognizing and motivating teams
  • Skilled in recruiting and training employees
  • Adaptability to support change management
  • Commitment to equity, inclusion, and belonging

Job Qualifications

  • Five years in restaurant or retail management with strong people management skills
  • Proven ability to improve performance through profit and loss analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Experienced in supporting change management
  • Skilled in recruiting top talent and training employees
  • Champions equity, inclusion, and belonging culture

Job Duties

  • Recruit, onboard, and conduct orientations for team members and shift supervisors
  • Develop comprehensive training plans and mentor assistant managers, shift supervisors, and team member trainers
  • Recognize and reward outstanding team member performance
  • Address and resolve conflicts promptly to maintain a positive work environment
  • Engage personally with customers to resolve issues and ensure a positive experience
  • Strategically schedule staff to optimize customer service and lead product rollout meetings
  • Analyze financial performance, manage budgets, and develop profitability strategies

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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