Shake Shack logo

Shake Shack

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan with company match
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a renowned hospitality company originating from New York City, established as a humble hot dog cart in Madison Square Park. Founded by Danny Meyer, who is also the CEO of Union Square Hospitality Group and author of the acclaimed "Setting the Table," Shake Shack quickly grew in popularity due to its commitment to quality, community, and customer experience. Beginning as a local initiative to beautify the park and serve the community, this fast-growing brand has evolved into a leader in the hospitality industry that provides exceptional food served with outstanding hospitality. The company’s philosophy is grounded in... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience
  • knowledge of personnel management, food planning, purchasing, sanitation and health codes
  • ability to train others
  • strong leadership and coaching skills
  • knowledge of financial business operations
  • minimum 3 years of P and L responsibilities
  • food handler certification preferred
  • willingness to work flexible hours

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of profit and loss responsibilities
  • food handler certification preferred
  • willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • manage inventory, quality, and safety protocols
  • meet and exceed financial and profitability goals by managing budget
  • maintain top-notch standards of excellence and hospitality
  • drive sales and profits while developing people
  • implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • manage payroll and scheduling
  • promote the brand in the local community through word-of-mouth and restaurant events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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