Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Potbelly Sandwich Shops is a well-established and beloved restaurant chain that began back in 1977, originating from a small antique store that transformed into a popular neighborhood sandwich shop with a loyal customer base. Over the years, Potbelly has grown exponentially and now operates more than 400 shops across the United States. Known for its friendly atmosphere, good vibes, and great food, Potbelly combines delicious, craveable sandwiches with a fun and engaging customer experience. The company emphasizes not only great products but also fostering an environment where employees enjoy their work and customers leave happy. Potbelly values community involvement, exceptional... Show More
Job Requirements
- High school diploma or equivalent
- minimum of two years experience as a general manager in restaurant or retail with P&L responsibility
- food safety certification required
- open availability to work flexible hours
- ability to stand and walk for long periods
- ability to lift up to 50 pounds occasionally
- strong communication skills in English
- financial literacy
- willingness to work 45 hours per week or more
- ability to tolerate noise and allergens
- must spend majority of time on shop floor
- must be able to follow company policies
- ability to use Microsoft Office
- strong work ethic and leadership skills
Job Qualifications
- Minimum two years as a general manager in a restaurant or retail environment with profit and loss responsibility
- high school degree required
- bachelor’s degree preferred
- strong business acumen and ability to see big picture
- excellent communication skills including active listening
- sustained record of leading teams to success
- strong work ethic
- ability to coach, develop, and inspire a team
- initiative to solve problems and get things done on time
- humility and self-confidence
- ability to manage a fast-paced, high-volume restaurant
- food safety certification as required by state
- financial literacy and ability to understand reports
- strong customer service and interpersonal skills
- strong time management, multitasking, prioritizing, and organizational skills
- ability to delegate and hold team accountable
- proficiency in Microsoft Office
- ability to create and execute business plans
Job Duties
- Select and hire great employees who represent Potbelly values
- train and develop all employees to the next level
- assess staff abilities and create effective development plans
- create and enforce a plan to reduce turnover
- delegate tasks and hold team accountable
- build relationships among team members and communicate goals during meetings
- provide timely performance appraisals
- educate staff on personnel policies, labor laws, and safety procedures
- administer employee benefits and payroll
- make customers happy and effectively handle complaints
- measure customer satisfaction and improve loyalty
- maintain cleanliness and safety standards
- ensure product quality, safety, and sanitation
- provide fast, friendly, and accurate service
- increase comparable sales and deliver budgeted sales
- create and lead local marketing plans
- build shop plans to improve business
- control cost of goods, variances, and inventories
- schedule staff appropriately to control labor costs
- ensure proper cash handling and deposits
- manage inventory and ordering systems
- have financial literacy and understanding of reports
- increase business flow-through
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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