Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a premier fast-casual restaurant chain known for delivering not just great food but also unforgettable experiences. Founded with the vision of creating a place where guests can enjoy delicious meals, socialize, have fun, and make memories, Zaxbys has grown to become a beloved dining destination. The brand prides itself on offering a friendly and vibrant atmosphere where guests feel welcome and valued. At the core of its success is a dedicated team of employees who are passionate about hospitality and committed to upholding the highest standards in food quality, service, and cleanliness. The company culture fosters teamwork, inclusiveness,... Show More
Job Requirements
- Must be 21 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and the ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Complete Food Safety Certification and Manager Certification
- Ensure that the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- Create effective work schedules timely and appropriately to drive sales and control labor costs
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- Strive to increase sales by building community relationships and providing outstanding product and service
- Control costs and losses and maintain compliance with all Zaxbys franchising and operational guidelines, policies, and procedures
- Complete performance reviews for crew members and assist with performance reviews for managers
- Maintain compliance with all federal, state, and local laws, guidelines, policies, and procedures
- Utilize management tools and keep neat, accurate, and current records
- Review performance metrics daily and develop action plans to enhance execution of systems and processes
- Handle and report guest and team member complaints, concerns, and injuries in a timely, friendly, and respectful manner
- Maintain an attitude of flexibility to perform beyond position parameters
- Ensure the team works safely and follows all safety guidelines and procedures
- Escalate concerns to your supervisor when appropriate
- Perform all other duties necessary for proper restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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