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Shake Shack

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a renowned hospitality company that has grown from its humble beginnings as a hot dog cart in New York City's Madison Square Park into a famous and fast-growing restaurant brand known for delivering high-quality food with exceptional hospitality. Founded by Danny Meyer, a celebrated restaurateur and author, Shake Shack emphasizes a strong commitment to community involvement and stands firm on its mission to 'Stand For Something Good.' This core philosophy permeates every aspect of its business, from the way it treats its employees to how it serves its guests and contributes to neighborhoods. Shake Shack takes pride... Show More

Job Requirements

  • high school diploma or equivalent
  • 2-3 years of experience in restaurant management in a fast-paced, high-volume environment
  • ability to lead and motivate a team effectively
  • strong knowledge of sanitation, food safety, and health regulations
  • excellent communication and interpersonal skills
  • availability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification preferred
  • willingness to work flexible hours

Job Duties

  • manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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