Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $120,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonus
Annual bonus
Paid management training
Referral Bonus
Exclusive employee discounts
Holidays off Thanksgiving and Christmas
Financial assistance through Lucky Cat Fund
Job Description
P.F. Chang's is a renowned casual dining restaurant chain known for its innovative Asian cuisine, vibrant atmosphere, and exceptional hospitality. The company has built its reputation on delivering authentic flavors combined with a modern dining experience that appeals to a wide range of guests. With a strong emphasis on quality, creativity, and customer satisfaction, P.F. Chang's has expanded its presence across numerous locations, continually adapting to the evolving tastes and preferences of its clientele. The restaurant prides itself on fostering an inclusive and supportive work environment where team members are empowered to grow professionally and personally.
We are curren... Show More
We are curren... Show More
Job Requirements
- Progressive restaurant or hospitality management experience
- Recent prior experience as a General Manager for external hires
- Must possess a valid driver's license
- Strong passion for delivering exceptional guest experiences with a guest-centric mindset
- Proven track record of driving sales growth and achieving KPI and EBITDA targets
- Demonstrated success in mentoring and coaching individuals at various levels
- Understanding of managing inventory, cost of goods, financial control (P&L)
- General systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Qualifications
- Progressive restaurant or hospitality management experience
- Recent prior experience as a General Manager for external hires
- Proven track record of driving sales growth and achieving KPI and EBITDA targets
- Demonstrated success in mentoring and coaching individuals at various levels
- Understanding of managing inventory, cost of goods, and financial control (P&L)
- General systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
- Experience in casual or upscale dining
- Hospitality or Business degree
- Culinary and kitchen acumen with experience managing culinary or kitchen operations
Job Duties
- Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
- Actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
- Drive incremental sales through exceptional service and coaching team members on upselling techniques
- Demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- Foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBIDTA targets to spearhead ongoing improvement initiatives for the restaurant's success and long-term growth
- Set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant, leading initiatives with a focus on simplicity and effectiveness
- Develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
- Inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
- Exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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