Shake Shack logo

Shake Shack

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $85,300.80 - $112,028.80
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
Flexible spending account
development opportunities

Job Description

Shake Shack is a renowned leader in the hospitality industry, famous for its commitment to quality, community, and exceptional customer experiences. Originating from a humble hot dog cart in New York City's Madison Square Park, Shake Shack has grown into a global fast-casual dining brand with a deep-rooted philosophy of giving back to the community. Founded by Danny Meyer, the company has always prioritized high-quality food paired with outstanding hospitality, establishing a strong culture of care for its employees and customers alike. Shake Shack is celebrated for its innovative approach to hospitality, placing people first in every aspect of its... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience
  • Proven leadership and coaching skills
  • Knowledge of restaurant operations and safety compliance
  • Experience managing budgets and payroll
  • Ability to motivate and develop team members
  • Flexible to work varied hours
  • Food handler certification preferred

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of p&l responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • Manage inventory, quality, and safety protocols
  • Meet and exceed financial and profitability goals by managing budget
  • Maintain top-notch standards of excellence and hospitality
  • Drive sales and profits while developing people
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • Manage payroll and scheduling
  • Promote the brand in the local community through word-of-mouth and restaurant events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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