Job Overview
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Benefits
competitive salary
performance-based bonus
Advancement opportunities
Supportive corporate culture
fun workplace
Job Description
Pinkbox Doughnuts is a rapidly growing fast-casual restaurant brand specializing in unique, inventive doughnut creations combined with high-quality coffee offerings. Known for its vibrant atmosphere and commitment to exceptional guest experience, Pinkbox Doughnuts has earned a strong following in the regions it serves. This company is dedicated to maintaining strong brand standards, delivering outstanding product quality, and fostering a fun, energetic culture for both customers and employees alike. The new location opening in American Fork, Utah, represents a thrilling opportunity for leaders in the restaurant industry who thrive in high-volume, fast-paced environments and are eager to contribute to a rising... Show More
Job Requirements
- 3.5-5+ years of General Manager experience
- experience leading teams of 25-40+ in a high-volume, fast-paced restaurant environment
- strong background in labor management, cost controls, and financial accountability
- experience maintaining brand standards and operational consistency
- successful track record of driving revenue, controlling costs, and improving KPIs
- ability to work in a fast-paced environment
- strong leadership and communication skills
Job Qualifications
- 3.5-5+ years of General Manager experience
- experience leading teams of 25-40+ in a high-volume, fast-paced restaurant environment
- strong background in labor management, cost controls, and financial accountability
- experience maintaining brand standards and operational consistency
- successful track record of driving revenue, controlling costs, and improving KPIs
- new store opening experience a plus
- strong communication skills
- ability to build a positive, high-performance culture
- leadership skills to develop AGM/shift leader bench and reduce turnover
- ability to thrive under pressure and lead from the front
Job Duties
- Oversee all daily shop operations and ensure flawless execution
- maintain Pinkbox brand standards, product quality, and "Showtime Readiness"
- manage scheduling, deployment, breaks, and staffing levels for a 30+ person team
- lead opening/closing procedures, cash controls, inventory accuracy, and sanitation
- recruit, hire, train, and develop high-performing team members
- coach employees and leaders for consistent performance and service standards
- create a fun, energetic, Pinkbox-branded culture that motivates and retains talent
- full P&L ownership - labor, COGS, controllables, waste, and profitability
- hit weekly/monthly KPI targets and drive continuous improvement
- conduct weekly P&L reviews and implement action plans
- ensure cost controls are executed daily, not just "talked about"
- deliver exceptional guest service with visibility and urgency
- resolve guest issues quickly and professionally
- ensure the shop is always running at Pinkbox speed, energy, and quality
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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