Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus
employee discount
Retirement Plan
Flexible Schedule
Job Description
About The Potbelly Corporation:
The Potbelly Corporation is a renowned restaurant chain known for its vibrant atmosphere and commitment to delivering great food paired with exceptional customer service. Established with the goal of making every visit a memorable experience, Potbelly has grown to become a beloved brand in the fast-casual dining sector. The company prides itself on fostering a positive workplace culture where employees are inspired to bring their best every day and customers feel welcomed and valued. As a part of a large family of locations, each shop reflects the company’s core values of respect, integrity, and teamwork, contributin... Show More
Job Requirements
- Minimum of at least 2 years experience as a general manager in restaurant or retail environment with p&l responsibility
- high school degree
- open availability
- food safety certification required
- ability to comprehend and communicate in English verbally and written
- must spend 80-90% of time on shop floor in front of house
- financial literacy
- exceptional customer service skills
- strong time-management skills
- strong interpersonal skills
- strong communication skills
- ability to delegate and hold team accountable
- ability to create and execute business plans
- must have ability to set budgets and maintain food and beverage cost
- ability to follow company expectations and guidelines
- microsoft office skills
Job Qualifications
- Minimum of at least 2 years experience as a general manager in restaurant or retail environment with p&l responsibility
- high school degree
- bachelor's degree preferred
- strong business acumen
- ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
- open availability
- food safety certification required
- ability to comprehend and communicate in English verbally and written
- strong interpersonal and communication skills
- ability to delegate and follow up
- strong time-management skills
- ability to create and execute business plans
- financial literacy
- proficiency in Microsoft Office
Job Duties
- Select and hire great employees who represent company values
- train and develop all employees to the next level
- assess staff abilities and create effective development plans
- create and enforce a plan to reduce turnover
- delegate tasks and hold team accountable
- build relationships and communicate goals in team meetings
- provide timely performance appraisals
- enforce personnel policies and safety procedures
- administer employee benefits and payroll
- delight customers with great food and good vibes
- handle customer complaints
- measure and improve customer satisfaction
- maintain shop cleanliness and safety standards
- ensure product quality and sanitation
- provide fast and friendly service
- increase comp sales and deliver budgeted sales
- create and lead local marketing plans
- develop shop plans to improve business
- control costs, variances, and inventories
- schedule staff to control labor costs
- ensure cash handling and deposit procedures
- maintain inventory and ordering systems
- understand financial reports
- increase flow-through
- work at least 45 hours per week
- stand and walk 9-10 hours per day
- lift up to 10 pounds frequently and 50 pounds occasionally
- work in warm and cool environments
- tolerate noise and allergens
- represent company values
- communicate effectively
- lead teams to success
- manage fast-paced restaurant
- maintain open availability
- achieve food safety certification
- work mainly on shop floor
- possess financial literacy
- exhibit exceptional customer service
- manage time effectively
- inspire and develop teams
- delegate and hold accountable
- execute effective business plans
- set budgets and control costs
- adhere to company guidelines
- utilize Microsoft Office skills
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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