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Zaxby's

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $72,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401k with employer match
Paid Time Off
Paid holidays
bonus potential
Free Meals
Employee Referral Program
Opportunities to Advance

Job Description

Zaxbys is a well-established fast-casual restaurant chain known for its distinctive chicken dishes and vibrant dining experience. Founded with a commitment to quality food and exceptional service, Zaxbys has grown into a beloved brand with numerous locations across the United States. The company prides itself on providing a fun and engaging atmosphere where guests not only enjoy delicious meals but also create memorable moments with friends and family. Zaxbys is not just a place to eat; it is a community hub where excellent food meets excellent hospitality, ensuring every guest leaves satisfied and eager to return.

As Zaxbys continu... Show More

Job Requirements

  • Must be 21 years of age or older
  • must have a valid driver's license, vehicle insurance, and reliable transportation
  • open availability and the ability to work a minimum of 5 days and 48 hours per week
  • ability to work a flexible schedule including days, nights, weekends, and holidays
  • successful completion of background check and motor vehicle report
  • must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • required minimum education: high school diploma or equivalent and some college preferred
  • 3-5 years management experience required
  • restaurant management experience preferred

Job Qualifications

  • Must be 21 years of age or older
  • must have a valid driver's license, vehicle insurance, and reliable transportation
  • open availability and ability to work a minimum of 5 days and 48 hours per week
  • ability to work a flexible schedule including days, nights, weekends, and holidays
  • successful completion of background check and motor vehicle report
  • leadership qualities
  • organizational skills
  • ability to interact cooperatively with others
  • minimum education of high school diploma or equivalent, some college preferred
  • 3-5 years management experience required
  • restaurant management experience preferred

Job Duties

  • Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
  • obtain food safety certification and manager certification
  • ensure that the restaurant delivers great experiences to guests
  • maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
  • ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable
  • create effective work schedules timely and appropriately to drive sales and control labor costs
  • plan and delegate shift assignments including communicating expectations and adjusting as needed
  • ensure service, product quality, and cleanliness standards are consistently upheld
  • create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
  • manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
  • strive to increase sales by building community relationships and providing outstanding product and service
  • control costs and losses and strive to improve at every opportunity by maintaining operational standards and ensuring compliance with all guidelines, policies, and procedures
  • complete performance reviews for crew members and assist with performance reviews for managers
  • maintain compliance with all federal, state, and local laws and company policies
  • utilize management tools and keep neat, accurate, and current records
  • review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
  • handle and report guest and team member complaints, concerns, and injuries timely and in a friendly and respectful manner
  • maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • ensure the team works safely and follows all safety guidelines and procedures
  • escalate concerns to supervisor when appropriate
  • perform all other duties necessary to ensure restaurant operations function properly

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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