Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k)
Paid Time Off
Paid holidays
Free Meals
Employee Referral Program
Job Description
Zaxby's is a prominent fast-casual restaurant chain dedicated to serving flavorful chicken wings, chicken fingers, sandwiches, and salads in a vibrant and fun atmosphere. Founded in 1990, Zaxby's has quickly grown to become a beloved dining destination in the southeastern United States, known not only for its delicious menu items but also for its commitment to creating memorable experiences for both guests and team members. Located at 1702 Walton Way, Augusta, GA, this particular Zaxby's location embodies the brand's core values of hospitality, quality, and community engagement. The company prides itself on providing a workplace that fosters teamwork, professional growth,... Show More
Job Requirements
- Must be 21 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and the ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability with ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Leadership qualities and strong organizational skills
- Ability to interact cooperatively with others
- High school diploma or equivalent required, some college preferred
- 3-5 years of management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys general manager development plan and operations excellence capstone class
- Obtain and maintain food safety certification and manager certification
- Ensure that the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Provide proper training, ongoing mentoring, coaching, and development for team members while holding them accountable
- Create effective schedules that drive sales and control labor costs
- Plan and delegate shift assignments with clear communication and adjustments as needed
- Uphold service, product quality, and cleanliness standards consistently
- Foster a positive culture and healthy team morale through leadership and role modeling
- Manage profitability by driving sales, controlling costs, developing team members, and maintaining operational standards
- Increase sales by building community relationships and delivering outstanding product and service
- Control costs and losses and ensure compliance with franchising and company policies
- Complete performance reviews for crew members and assist with reviews for managers
- Maintain compliance with all applicable laws, guidelines, policies, and procedures
- Utilize management tools and keep accurate, current records
- Review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
- Handle and report guest and team member complaints, concerns, or injuries promptly and respectfully
- Maintain a flexible attitude to perform beyond job parameters
- Ensure team safety by enforcing safety guidelines and procedures
- Escalate concerns to supervisors when appropriate
- Perform all other duties necessary for restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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