Shake Shack logo

Shake Shack

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $78,166.40 - $102,668.80
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
Shake Shack Meal Discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-Tax Commuter and Parking Benefits
Flexible spending account
Dependent Care Account
Development and growth opportunities

Job Description

Shake Shack is a leading hospitality brand that began as a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the visionary behind the Union Square Hospitality Group and author of the acclaimed book Setting the Table, Shake Shack has grown into a globally recognized fast-casual restaurant chain known for its commitment to quality, community, and hospitality. What started as a community initiative to support park beautification evolved into a permanent stand and then a thriving enterprise, continuing to uphold values rooted in giving back, excellent food, and outstanding customer experiences. The company is... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience
  • Knowledge of restaurant operations and personnel management
  • Experience in managing food planning, preparation, and purchasing
  • Understanding of sanitation, health codes, and security measures
  • Proven ability to lead and train teams
  • Strong leadership and hospitality skills
  • Experience handling business financials and budgets
  • Food handler certification preferred
  • Availability to work flexible hours

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P&L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • Manage inventory, quality, and safety protocols
  • Meet and exceed financial and profitability goals by managing budget
  • Maintain top-notch standards of excellence and hospitality
  • Drive sales and profits while developing people
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • Manage payroll and scheduling
  • Promote the brand in the local community through word-of-mouth and restaurant events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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