Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,700.00 - $72,700.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Life insurance
Job Description
The Renaissance Des Moines Savery Hotel, managed by StepStone Hospitality, is a beautiful and historic landmark located in the heart of Des Moines. This renowned hotel combines rich history with modern amenities to provide guests with a memorable and luxurious experience. As part of Marriott's Renaissance brand, the hotel emphasizes unique design, exceptional service, and extraordinary experiences that celebrate the local culture and heritage. The Renaissance Des Moines Savery Hotel is committed to delivering superior hospitality services, and as part of the StepStone Hospitality management, it upholds the highest standards in the industry. The hotel offers a dynamic work environment... Show More
Job Requirements
- Minimum lifting of 50 pounds
- Pushing bending stooping upward reaching and manual dexterity
- Hearing writing typing
- Minimum pulling of 50 pounds
- Other duties may be assigned
Job Qualifications
- 5+ years of experience in food and beverage management or hospitality leadership
- Strong knowledge of restaurant operations bar service and customer service best practices
- Leadership skills with the ability to motivate and manage a team
- Must be available for weekends holidays and varying shifts
- Excellent communication and problem-solving abilities
- Budgeting and financial management experience
- Familiarity with point-of-sale systems scheduling software and inventory tools
- Certifications in food safety and responsible alcohol service preferred
- Comprehensive knowledge of the English language to communicate with guests associates and vendors effectively
- Ability to assist with design and preparation of statistical reports and presentations
- Ability to accurately report information
- Ability to assist with various accounting department tasks
- Ability to follow all StepStone and hotel policies and procedures scrupulously
- Attend required meetings
Job Duties
- Manage daily operations of the food and beverage department including restaurants bars and room service
- Hire train and supervise front-of-house staff including servers bartenders and hosts
- Collaborate with chefs and kitchen leadership to maintain menu quality and consistency
- Ensure exceptional guest service standards are met or exceeded
- Monitor and control inventory levels and place orders for food beverages and supplies as needed
- Create and manage budgets control costs and analyze financial reports to maximize profitability
- Enforce health safety and sanitation regulations
- Develop promotional strategies and events to increase sales and customer engagement
- Handle guest concerns or complaints with professionalism and care
- Maintain a clean organized and welcoming dining environment
- Increase the level of guest satisfaction by delivering an exceptional product through employee development
- Ability to accurately use various office and accounting software
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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