Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible Schedule
Job Description
The Spokane Tribe Resort Casino is a renowned gaming and hospitality establishment located in the heart of the Spokane Tribe's reservation. It offers comprehensive entertainment, dining, lodging, and event experiences powered by a deep commitment to excellence, cultural heritage, and community engagement. As a premier casino and resort, the Spokane Tribe Resort focuses not only on providing top-tier gaming options but also on delivering an extraordinary customer experience through its well-managed facilities, dedicated staff, and a wide array of services for guests. This establishment prides itself on maintaining a vibrant environment that combines traditional values with modern amenities, enhancing the... Show More
Job Requirements
- bachelor's degree in hotel and restaurant management, hospitality, or related field
- minimum five years of progressive food and beverage leadership experience
- experience managing full-service restaurant staff
- knowledge of craft cocktails, specialty beer, and wine service
- ability to build and maintain budgets successfully
- strong mentoring and training background
- proficiency in financial planning and analysis
- knowledge of food preparation and sales techniques
- ability to lead and motivate staff
- capacity to work under pressure
- sound financial administration skills
- operational knowledge of restaurant functions and budgeting
- proficiency with restaurant equipment
- strong English communication skills
- intermediate math skills
- proficiency in Microsoft Office, POS, and procurement systems
- excellent organizational and leadership capabilities
- effective problem-solving skills
- high integrity and professionalism
Job Qualifications
- bachelor's degree in hotel and restaurant management, hospitality, or related field
- minimum five years of progressive leadership experience in food and beverage industry
- casino or resort experience preferred
- proven experience managing, training, and retaining staff in full-service restaurant
- experience with craft cocktails, specialty beer, and wine service
- strong financial planning and analysis skills
- advanced knowledge of food production, preparation, and sales strategies
- proven leadership, motivation, and supervisory skills
- ability to work well under pressure
- administrative skills with financial management and data analysis
- thorough knowledge of restaurant operations and budget adherence
- proficiency in operating food and beverage equipment
- excellent English communication, including writing skills
- intermediate math skills
- proficiency with Microsoft Office Suite, POS, and procurement software
- excellent organizational and leadership skills
- problem-solving skills
- high level of integrity and professionalism
Job Duties
- develop, monitor, and manage budgets to drive financial performance while optimizing restaurant operations
- monitor and evaluate restaurant operations for strategic planning and improvement
- review cost of sales, inventory levels, and operational procedures for efficiency
- analyze labor costs and operational expenses relative to budget and goals
- monitor inventories and cost percentages of goods, supplies, and equipment
- establish and maintain department standards to ensure quality guest service and a friendly atmosphere
- respond to and oversee guest complaints and implement recovery strategies
- maintain professional, courteous, and responsive conduct at all times
- ensure cleanliness and compliance with health and safety regulations
- hire, retain, schedule, coach, train, and evaluate staff
- provide ongoing development and training on guest service and public relations
- create and adjust staffing schedules based on business needs
- enforce team policies and handle disciplinary actions
- conduct regular departmental training meetings
- collaborate on menu development and food selections
- actively promote marketing and restaurant promotions
- ensure effective communication between front of house and kitchen
- assist other food and beverage areas as needed
- perform other assigned duties as required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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