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Zaxby's

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,600.00 - $69,800.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Employee Referral Program
Free Meals
bonus potential

Job Description

Zaxbys is a prominent restaurant chain renowned for its commitment to providing delicious food and an enjoyable dining experience. As a fast-casual dining establishment, Zaxbys caters to guests looking for great food in a lively atmosphere where fun and memorable moments are prioritized. With a dynamic culture that values team members and fosters a positive work environment, the company has steadily expanded its presence across various locations. Zaxbys prides itself on not just being a place to eat, but also a place where guests can spend quality time with friends and family while enjoying exceptional service and a welcoming atmosphere.Show More

Job Requirements

  • Must be 21 years of age or older
  • Must have a valid driver's license, vehicle insurance, and reliable transportation
  • Open availability and the ability to work a minimum of 5 days and 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check and motor vehicle report
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Required minimum education: High school diploma or equivalent and some college preferred
  • 3-5 years management experience required
  • Restaurant management experience preferred

Job Qualifications

  • High school diploma or equivalent
  • Some college preferred
  • 3-5 years management experience
  • Restaurant management experience preferred
  • Leadership qualities
  • Organizational skills
  • Ability to interact cooperatively with others
  • Ability to develop and mentor team members
  • Strong communication skills
  • Ability to manage operations and control costs

Job Duties

  • Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
  • Food Safety Certification and Manager Certification
  • Any additional training required by Zax LLC
  • Ensure that the restaurant delivers great experiences to guests
  • Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
  • Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
  • Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
  • Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
  • Strive to increase sales by building community relationships and providing outstanding product and service
  • Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Complete performance reviews for crew members and assist with performance reviews for managers
  • Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
  • Utilize management tools and keep neat, accurate, and current records
  • Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
  • Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Escalate concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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