Burger King - Schuster Enterprises, Inc. logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $29.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Performance bonus
employee discount
Retirement Plan
flexible scheduling

Job Description

Burger King Corporation is a globally recognized leader in the quick-service restaurant (QSR) industry, renowned for its flame-grilled burgers and dedication to customer satisfaction. Established brands like Burger King operate on principles of consistency, quality, and excellent customer service, which have solidified its position as a popular dining destination for families, individuals, and on-the-go customers alike. With a commitment to operating restaurants profitably while adhering to established procedures and standards, Burger King offers employment opportunities where employees can grow and develop within a dynamic and fast-paced environment. This particular opportunity is offered through a company-operated franchise, ensuring a structured yet... Show More

Job Requirements

  • High school diploma or GED
  • Some college coursework preferred
  • Prior experience in restaurant management or related field desirable
  • Minimum age 18 years
  • Serv Safe certification required
  • Excellent verbal and written communication skills
  • Strong problem-solving and decision-making ability
  • Ability to work flexible shifts including nights, weekends, and holidays
  • Open availability required
  • Proficient in basic computer and order processing systems
  • Ability to lead and develop team members
  • Must pass background check and drug test
  • Knowledge of health and safety regulations
  • Ability to manage cash handling and labor cost controls

Job Qualifications

  • High school or GED
  • Some college preferred
  • Previous restaurant experience desirable
  • Must be at least 18 years of age
  • Must be Serv Safe certified
  • Ability to demonstrate excellent written and oral communication skills
  • Ability to listen to understand other points of view before responding
  • Ability to influence others to gain commitment
  • Ability to present information in a clear and concise manner
  • Understanding of profit and loss analysis, cash controls, labor analysis, yields and calculating food costs
  • Ability to solve problems and deal with a variety of complex issues
  • Must be able to exercise sound judgment in considering course of action
  • Handles day-to-day work challenges confidently
  • Willing and able to adjust to multiple demands, shifting priorities, and rapid change
  • Ability to work a variety of shifts and times of day with open availability
  • Develops and grows others
  • Solicits and applies customer feedback
  • Improves processes, products and services
  • Gains support and commitment from others
  • Mobilizes people to act
  • Uses delegated authority to meet specific responsibilities
  • Knowledge of order processing systems and basic computer skills

Job Duties

  • Responsible for working the front counter to ensure quality service
  • Checks product quality and communicates with customers and assures availability
  • Effectively trains and coaches employees to show courtesy and handling of complaints
  • Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies
  • Develops and maintains an acceptable level of sales
  • Utilizes local store marketing
  • Monitors utilities, supplies, and other cost categories to minimize impact
  • Analyzes profits and loss statements and takes appropriate corrective action
  • Follows proper procedures and specifications in preparation and serving of food products
  • Controls restaurant inventory through an established inventory system
  • Use company approved labor guidelines
  • Develops and post labor schedules in advance of work week start
  • Adjusts labor to changes in sale volume
  • Manages restaurant cash control by making bank deposits daily
  • Follows the cash handling procedures outlined in the company's employee handbook
  • Ensures accidents and incidents are reported to risk management in a timely manner
  • Take necessary action to minimize workers and/or unemployment compensation
  • Maintains safe work environment
  • Achieve highest possible rating by the health department
  • Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and overall is following BKC's image standards
  • Keeps district manager informed of hiring team members, approval for promotions and changes in employee status
  • Process payroll accordingly
  • Maintains applicant tracking as per federal requirements
  • Conducts performance reviews with management team and team members
  • Documents in writing, corrective disciplinary action with employees or any incident involving customers
  • Maintain team member's personnel files in accordance with federal, state and local law
  • Posts all federal and state required posters
  • Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed
  • Attends meetings as scheduled by district manager for the purpose of planning, training and reviewing operations/management procedures and policies
  • Performs all administrative paperwork as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location