Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxby's is a popular fast-casual restaurant chain known for its commitment to quality food, outstanding customer service, and creating a fun and welcoming atmosphere for both guests and team members. Founded with a passion for delivering delicious chicken dishes and a unique dining experience, Zaxby's has grown to become a favorite dining destination in many locations, including Gainesville, FL. The restaurant prides itself on maintaining high standards of food quality, cleanliness, and customer engagement, making every visit enjoyable and memorable. Beyond serving great food, Zaxby's emphasizes building strong community relationships and fostering a positive team culture where employees feel valued... Show More
Job Requirements
- Must be 21 years of age or older
- Must have a valid driver's license, vehicle insurance, and reliable transportation
- Open availability and the ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: high school diploma or equivalent
- 3-5 years management experience required
- Restaurant management experience preferred
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb including use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual discrimination and perception
- Work in an environment with temperature variations and exposure to food allergens
- Operate and work safely with restaurant equipment including knives and fryers
Job Qualifications
- Must be 21 years of age or older
- Must have valid driver's license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: high school diploma or equivalent
- Some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Complete Food Safety Certification and Manager Certification
- Ensure restaurant delivers great guest experiences
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Ensure team members receive proper training including ongoing mentoring, coaching, and development
- Create and maintain effective work schedules to drive sales and control labor costs
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Create and maintain a positive culture and healthy team morale by providing guidance and leadership
- Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are upheld
- Strive to increase sales by building community relationships and providing outstanding product and service
- Control costs and losses and ensure compliance with company guidelines, policies, and procedures
- Complete performance reviews for crew members and assist with manager performance reviews
- Maintain compliance with federal, state, and local laws and regulations
- Utilize management tools and keep neat, accurate, and current records
- Review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
- Handle and report guest and team member complaints, concerns, and injuries in a timely and friendly manner
- Ensure the team works safely and follows all safety guidelines and procedures
- Escalate concerns to supervisor when appropriate
- Perform all other duties necessary for restaurant operations
- Maintain an attitude of flexibility to perform above and beyond position requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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