Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Free Meals
Job Description
Zaxbys is a leading quick-service restaurant chain known for its unique chicken wings, chicken fingers, sandwiches, and sauces. Founded with the mission to provide delicious and high-quality food in a casual and fun environment, Zaxbys has built a strong reputation for its friendly service and vibrant atmosphere. With locations spread across several states, the company prides itself on being more than just a place to eat; it is a destination where guests can enjoy memorable experiences, spend quality time with friends and family, and indulge in great food. Zaxbys also values its team members highly, promoting a positive work environment... Show More
Job Requirements
- High school diploma or equivalent
- some college preferred
- 3-5 years management experience
- restaurant management experience preferred
- must be 21 years of age or older
- must have valid drivers license and reliable transportation
- open availability including ability to work nights, weekends and holidays
- must successfully pass background check and motor vehicle report
- leadership qualities and organizational skills
- able to interact cooperatively with others
Job Qualifications
- Must be 21 years of age or older
- must have a valid drivers license, vehicle insurance, and reliable transportation
- open availability and the ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- complete Food Safety Certification and Manager Certification
- ensure the restaurant delivers great experiences to guests
- maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- ensure service, product quality, and cleanliness standards are consistently upheld
- create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- strive to increase sales by building community relationships and providing outstanding product and service
- control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- complete performance reviews for crew members and assist with performance reviews for managers
- maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
- utilize management tools and keep neat, accurate, and current records
- review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
- handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- ensure the team works safely and follows all safety guidelines and procedures
- escalate concerns to your supervisor when appropriate
- all other duties necessary to ensure restaurant operations function properly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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