
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,200.00 - $74,700.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
bonus program
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Ongoing career development
Scholarship Opportunities
People-first culture
Job Description
Rackson is recognized as one of the top quick-service restaurant (QSR) operators in the United States, distinguished by its strong growth strategy and unwavering commitment to values-based leadership. At the heart of Rackson's company culture is a people-first approach that drives its operational philosophy and day-to-day business practices. Rackson has established a reputation for excellence by prioritizing its team members, guests, and community through genuine care, respect, and professionalism. This approach has enabled the company to build a loyal customer base, sustainable growth, and a dynamic work environment with ample opportunities for career advancement. Joining Rackson means becoming part of... Show More
Job Requirements
- At least 18 years of age
- High school diploma or equivalent
- Previous restaurant management experience
- Excellent communication skills in English
- Ability to work weekends, evenings, and holidays
- Must be available to work a minimum of 50 hours per week
- Reliable transportation
- Physical ability to lift 50 pounds and stand for long periods
- Able to handle confidential information
- Willingness to learn multiple roles
- Strong leadership and interpersonal skills
- Dependability and punctuality
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent restaurant management experience
- Communication in English is required, Spanish comprehension helpful
- Previous experience as an Assistant Manager or General Manager in a customer service environment with P&L experience
- Strong leadership skills, including leading by example and remaining calm and professional in challenging situations
- Ability to handle confidential information with discretion, looping in the right stakeholders for support when needed
- Willingness to learn all areas of restaurant operations and work multiple stations
- Knowledge of Food & Beverage performance metrics, product specifications, and management systems
- Technically proficient in all aspects of food preparation, production, and delivery
- Displays detailed knowledge of all key food handling/food safety procedures
- Ability to display positive attitude and a genuine desire to make others happy and serve one another
- Ability to treat others with respect and care
- Strong communication skills, including verbal communication in Spanish and/or English
- Self-motivated and action-oriented
- Attitude that embraces learning
- Willing to admit when you made a mistake, take accountability, and fix the issue
- Prompt and regular attendance on assigned shifts - dependable and reliable
Job Duties
- Supervises and trains restaurant-level employees, ensuring compliance with brand standards and labor laws
- Manages staffing levels, recruits talent, and develops internal candidates for management positions
- Treats employees with respect, recognizes their contributions, and holds them accountable for delivering excellent service and food quality
- Maintains brand image through cleanliness, maintenance, and adherence to food safety requirements
- Analyzes operational and financial performance, identifies trends, and implements action plans for long-term sales growth
- Ensures all cash handling procedures are followed within the store
- Considers cost/benefit impact of financial decisions, monitors costs, and adheres to budget goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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