Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Employee Referral Program
Free Meals
Job Description
Zaxby's is a leading fast-food restaurant chain known for its delicious chicken wings, chicken fingers, sandwiches, salads, and signature sauces. Founded in 1990, Zaxby's has grown to become a well-recognized brand in the quick-service restaurant industry, with numerous locations across the United States, serving millions of customers each year. The company prides itself on being more than just a place to eat; it's a destination for fun, socializing, and enjoying high-quality food in a vibrant and welcoming environment. With its commitment to excellent customer service, product quality, and community engagement, Zaxby's has established a strong reputation and loyal customer base.... Show More
Job Requirements
- Must be 21 years of age or older
- must have a valid driver's license, vehicle insurance, and reliable transportation
- must have open availability and be able to work minimum 5 days and 48 hours per week
- ability to work flexible schedule including days, nights, weekends, and holidays
- must successfully complete background check and motor vehicle report
- must possess leadership qualities and organizational skills
- ability to interact cooperatively with others
- required minimum education high school diploma or equivalent
- 3-5 years management experience required
- restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- must have a valid driver's license, vehicle insurance, and reliable transportation
- open availability to work a minimum of 5 days and 48 hours per week
- ability to work flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- leadership qualities with strong organizational skills
- ability to interact cooperatively with others
- minimum education of high school diploma or equivalent, some college preferred
- 3-5 years of management experience required
- preferred experience in restaurant management
Job Duties
- Complete all training requirements including Zaxbys general manager development plan and operations excellence capstone class
- obtain food safety certification and manager certification
- assist with any additional training required by Zax LLC
- ensure that the restaurant delivers great experiences to guests
- maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- provide ongoing training, mentoring, coaching, and development to team members while holding them accountable
- create effective work schedules to drive sales and control labor costs
- delegate shift assignments and communicate expectations
- uphold service, product quality, and cleanliness standards consistently
- foster a positive culture and healthy team morale by providing leadership and being a role model
- manage profitability through sales growth, cost control, team development, and operational standards compliance
- build community relationships to increase sales and enhance guest service
- control costs and losses and ensure compliance with franchising guidelines, policies, and procedures
- complete performance reviews for crew members and assist with managers' reviews
- maintain compliance with federal, state, and local laws
- keep accurate and current records using management tools
- review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
- handle guest and team member complaints, concerns, and injuries timely and respectfully
- ensure safety guidelines are followed
- escalate concerns to supervisors as needed
- perform all other duties necessary for proper restaurant operation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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