Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $120,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Paid management training program
Referral Bonus
Exclusive employee discounts
Most locations closed on Thanksgiving and Christmas
Financial assistance through the Lucky Cat Fund
Job Description
P.F. Chang's is a renowned Asian-themed casual dining restaurant chain known for its vibrant atmosphere, exceptional cuisine, and commitment to delivering unique and memorable dining experiences. Established with the mission to celebrate life, family, and food, P.F. Chang's has grown into a respected leader in the hospitality industry, blending authentic Asian flavors with a modern twist to delight guests across multiple locations. Their dedication to quality food, innovative service, and a supportive team environment makes P.F. Chang's a sought-after employer for hospitality professionals. The company prides itself on fostering a culture where employees feel valued and empowered to contribute to... Show More
Job Requirements
- Requires progressive restaurant or hospitality management experience
- For external hires, recent prior experience as a general manager is required
- Must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
- Strong passion for delivering exceptional guest experiences with a guest-centric mindset
- Proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- Demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
- Understanding of managing inventory, cost of goods, financial control (P&L)
- General systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Qualifications
- Progressive restaurant or hospitality management experience
- Recent prior experience as a general manager for external hires
- Strong passion for delivering exceptional guest experiences with a guest-centric mindset
- Proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- Demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
- Understanding of managing inventory, cost of goods, and financial control (P&L)
- General systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
- Experience in casual or upscale dining is preferred
- Hospitality or business degree preferred
- Culinary and kitchen acumen with experience managing or running culinary/kitchen operations preferred
Job Duties
- Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations, driven by innate hospitality DNA
- Actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction, leveraging local market knowledge to boost revenue opportunities
- Drive incremental sales through exceptional service and coaching team members on upselling techniques
- Demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- Foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives for the restaurant's success and long-term growth
- Set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant, leading initiatives with a focus on simplicity and effectiveness
- Develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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