Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Employee Referral Program
Free Meals
Job Description
Zaxby's is a vibrant and rapidly expanding restaurant chain known for serving more than just food; it offers a place where guests come to have fun, spend quality time with friends, and savor delicious meals. Founded with a commitment to delivering an exceptional dining experience, Zaxby's has cultivated a strong brand that emphasizes great food, excellent service, and a fun atmosphere. The company culture extends beyond the guest experience, prioritizing an outstanding work environment where team members feel valued, supported, and motivated. As part of its growth, Zaxby's is investing in its team by creating leadership roles that foster positive... Show More
Job Requirements
- Must be 21 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and the ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: High school diploma or equivalent, some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: High school diploma or equivalent, some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
- Valid drivers license, vehicle insurance, and reliable transportation
- Ability to work flexible schedules including days, nights, weekends, and holidays
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Obtain food safety certification and manager certification
- Ensure restaurant delivers great guest experiences
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Provide proper training, ongoing mentoring, coaching, and development while holding team members accountable
- Create effective work schedules to drive sales and control labor costs
- Delegate shift assignments and communicate expectations
- Uphold service, product quality, and cleanliness standards
- Foster a positive culture and healthy team morale by providing leadership and being a role model
- Manage profitability through sales growth, cost control, team development, and operational standards
- Build community relationships to increase sales
- Control costs and losses by ensuring compliance with company policies and guidelines
- Complete performance reviews for crew members and assist with manager reviews
- Maintain compliance with company, federal, state, and local laws and policies
- Utilize management tools and keep accurate records
- Review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
- Handle and report guest and team member complaints and concerns timely and respectfully
- Ensure the team follows safety guidelines and procedures
- Escalate concerns to supervisors as appropriate
- Perform all duties necessary for proper restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)