Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $64,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
bonus program
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Ongoing career development
Scholarship Opportunities
People-first culture
Authentic leadership
Job Description
Rackson, a highly regarded operator in the Quick Service Restaurant (QSR) industry within the United States, commands a strong reputation defined by its commitment to values-based leadership and a people-first culture. Their flagship brand, BURGER KING, is one of the fastest-growing and most recognized names worldwide, known as the original HOME OF THE WHOPPER. Since its establishment in 1954, BURGER KING has grown to become the second largest fast food hamburger chain across the globe. The chain prides itself on delivering premium ingredients, signature recipes, and family-friendly dining experiences, which have been beloved by more than 11 million guests each... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent restaurant management experience
- communication in English is required, Spanish comprehension helpful
- fundamental requirements include reading, writing, math, and computer/POS skills
- previous experience as an Assistant Manager/General Manager in a customer service environment with profit and loss (P&L) experience
- strong leadership skills, including leading by example and remaining calm and professional in challenging situations
- ability to handle confidential information with discretion
- willingness to learn all areas of restaurant operations and work multiple stations
- knowledge of food and beverage performance metrics, product specifications, and management systems
- technical proficiency in all aspects of food preparation, production, and delivery
- displays detailed knowledge of key food handling/food safety procedures
- ability to display positive attitude and a genuine desire to make others happy and serve one another
- ability to treat others with respect and care
- strong communication skills, including verbal communication in Spanish and/or English
- self-motivated and action-oriented
- attitude that embraces learning
- willing to admit mistakes, take accountability, and fix issues
- prompt and regular attendance on assigned shifts - dependable and reliable
- must have reliable transportation to work and to company outside events/meetings
- must be available and willing to work a variety of days/times including weekends, evenings, and holidays
- must be able to work a minimum of 50 hours per week
- physical ability to lift, move, carry, and stack cartons up to 50 pounds from various heights
- ability to stand for long periods of time
- ability to squat or stoop frequently
- ability to reach overhead, forward, and underneath shelves, counters, tables, and kitchen equipment
- ability to perform frequent motions such as bending, wiping, sweeping, and mopping
- able to handle exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant
- understanding of hazards including slipping, tripping, burns, cuts, abrasions, and falls
- reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent restaurant management experience
- communication in English is required, Spanish comprehension helpful
- fundamental requirements include reading, writing, math, and computer/POS skills
- previous experience as an Assistant Manager/General Manager in a customer service environment with profit and loss (P&L) experience
- strong leadership skills, including leading by example and remaining calm and professional in challenging situations
- ability to handle confidential information with discretion
- willingness to learn all areas of restaurant operations and work multiple stations
- knowledge of food and beverage performance metrics, product specifications, and management systems
- technical proficiency in all aspects of food preparation, production, and delivery
- displays detailed knowledge of key food handling/food safety procedures
- ability to display positive attitude and a genuine desire to make others happy and serve one another
- ability to treat others with respect and care
- strong communication skills, including verbal communication in Spanish and/or English
- self-motivated and action-oriented
- attitude that embraces learning
- willing to admit mistakes, take accountability, and fix issues
- prompt and regular attendance on assigned shifts - dependable and reliable
Job Duties
- Supervises and trains restaurant-level employees, ensuring compliance with brand standards and labor laws
- manages staffing levels, recruits talent, and develops internal candidates for management positions
- treats employees with respect, recognizes their contributions, and holds them accountable for delivering excellent service and food quality
- maintains brand image through cleanliness, maintenance, and adherence to food safety requirements
- analyzes operational and financial performance, identifies trends, and implements action plans for long-term sales growth
- ensures all cash handling procedures are followed within the store
- considers cost-benefit impact of financial decisions, monitors costs, and adheres to budget goals
- demonstrates self-awareness, motivates others, and fosters a supportive environment for team members
- plans and executes shift operations efficiently, emphasizing cost control and teamwork
- leads with empathy and fairness, identifying and developing talent for future roles
- coordinates restaurant operations, including staffing, inventory management, and administrative duties
- focuses on continuous improvement, reviews practices, and resolves guest concerns promptly
- interacts with guests, responds to inquiries and complaints, ensuring positive resolution and guest recovery
- ensures adherence to brand standards for service, food quality, and safety
- motivates and trains team members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and team members
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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