
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonus
Annual bonus
Paid management training
Referral Bonus
Employee Discounts
Holidays
financial assistance
Job Description
P.F. Chang's is a renowned upscale casual dining restaurant chain recognized for its innovative approach to Asian cuisine and commitment to delivering exceptional guest experiences. With a strong presence across the United States and several international locations, P.F. Chang's blends traditional flavors with contemporary dining ambiance to create memorable meals and welcoming environments. The company prides itself on its dedication to quality, customer satisfaction, and fostering a supportive and growth-oriented workplace for its employees. As part of its mission to Celebrate Life, Family, and Food, P.F. Chang's emphasizes teamwork, integrity, and innovation in every aspect of its operations.
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Job Requirements
- Progressive restaurant or hospitality management experience
- Recent prior experience as a General Manager for external hires
- Valid driver's license
- Strong passion for delivering exceptional guest experiences with a guest-centric mindset
- Proven track record of driving sales growth and achieving KPI and EBITDA targets
- Demonstrated success in mentoring and coaching individuals
- Understanding of managing inventory, cost of goods, financial control including profit and loss
- General systems proficiency in POS systems, corporate software, third party delivery platforms, inventory systems, reservation systems
Job Qualifications
- Progressive restaurant or hospitality management experience
- Recent prior experience as a General Manager for external hires
- Proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- Demonstrated success in mentoring and coaching individuals at various levels
- Understanding of managing inventory, cost of goods, financial control including profit and loss
- General systems proficiency in POS systems, corporate software, third party delivery platforms, inventory systems, reservation systems
- Experience in casual or upscale dining preferred
- Hospitality or Business degree preferred
- Culinary and kitchen acumen with experience managing or running culinary or kitchen operations preferred
Job Duties
- Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations, driven by innate hospitality DNA
- Actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction, leveraging local market knowledge to boost revenue opportunities
- Drive incremental sales through exceptional service and coaching team members on upselling techniques
- Demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- Foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives for the restaurant's success and long-term growth
- Set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant, leading initiatives with a focus on simplicity and effectiveness
- Develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
Job Qualifications
Experience
Expert Level (7+ years)
Job Location

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