Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $93,500.00 - $115,500.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Paid management training program
Referral Bonus
Exclusive employee discounts
Most locations closed on Thanksgiving and Christmas
Financial assistance through Lucky Cat Fund
Job Description
P.F. Chang's is a globally recognized restaurant brand renowned for its innovative approach to Asian cuisine, blending traditional flavors with contemporary culinary techniques to deliver unique dining experiences. Established with a commitment to quality, authenticity, and exceptional customer service, P.F. Chang's has grown into a leading casual dining destination appreciated by guests worldwide. The restaurant prides itself on creating a warm, welcoming atmosphere where guests can enjoy carefully crafted dishes prepared with fresh ingredients, presented with flair, and served with genuine hospitality. The company culture emphasizes teamwork, integrity, continuous improvement, and respect for both guests and employees, fostering an environment... Show More
Job Requirements
- Requires progressive restaurant/hospitality management experience
- for external hires, recent prior experience as a general manager is required
- must possess a valid driver's license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
- strong passion for delivering exceptional guest experiences with a guest-centric mindset
- proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
- understanding of managing inventory, cost of goods, financial control (P&L)
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Qualifications
- Progressive restaurant/hospitality management experience
- recent prior experience as a general manager for external hires
- strong passion for delivering exceptional guest experiences with a guest-centric mindset
- proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
- understanding of managing inventory, cost of goods, financial control (P&L)
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Duties
- Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations, driven by hospitality DNA
- Actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction, leveraging local market knowledge to boost revenue opportunities
- Drive incremental sales through exceptional service and coaching team members on upselling techniques
- Demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- Foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives for the restaurant's success and long-term growth
- Set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant, leading initiatives with a focus on simplicity and effectiveness
- Develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
- Inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
- Exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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