Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,000.00 - $65,000.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
bonus eligible
4 weeks vacation and additional paid time off
Tuition Reimbursement
Scholarship Opportunities
career advancement
Professional Development
medical benefits from day 1
401K retirement plan with 6% match
Health and wellness programs
Discounts on mortgages
Discounts on vehicles
Discounts on cell phones
Discounts on gym memberships
free meal each shift
KFC Foundation programs including free college tuition at WGU
$1 per $1 savings match program
Hardship assistance program
Job Description
KFC is a globally recognized restaurant brand known for its iconic fried chicken, exceptional customer service, and vibrant community presence. As a leader in the fast-food industry, KFC is committed to excellence, innovation, and maintaining its reputation as a top dining choice across numerous locations worldwide. The company prides itself on a strong culture of equity, inclusion, and belonging, which it fosters not only within its customer base but deeply throughout its team members and management. The restaurant environment is dynamic and fast-paced, challenging management to combine operational efficiency with superior customer experience to maintain high standards and ensure continuous... Show More
Job Requirements
- 5 years of experience in restaurant or retail management
- Strong track record in people management
- Proven ability to improve restaurant performance through financial analysis
- Proficiency with digital tools and platforms
- Excellent communication skills including written, verbal, and interpersonal
- Knowledge of restaurant maintenance programs
- Commitment to equity, inclusion and belonging
- Experience in team motivation and development
- Ability to recruit and train diverse talent
- Adaptability to change
- Compliance with corporate policies and health and safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity, inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- Develop a comprehensive training plan, mentor assistant managers, shift supervisors, and team member trainers
- Recognize and reward outstanding team member performance regularly
- Address and resolve conflicts promptly, maintaining a positive work environment
- Personally engage with customers, swiftly resolving any issues
- Strategically schedule staff to optimize customer service
- Analyze the restaurant's financial performance and manage the budget
- Stay informed about competitors and exceed their standards in all aspects
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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