Restaurant General Manager

Phoenix, AZ, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $93,500.00 - $115,500.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

401(k)

Paid Time Off

performance bonuses

professional development program

Referral program

Employee Discounts

holiday closures

community support

Job Description

P.F. Chang's is a renowned American-based restaurant company specializing in Asian cuisine, particularly Chinese-inspired dishes, with a strong commitment to providing exceptional dining experiences. Founded in 1993, P.F. Chang's has established itself as a leading name in casual upscale dining across multiple locations in the United States and internationally. The company is known for its distinctive blend of traditional flavors with contemporary techniques, offering guests a vibrant atmosphere and thoughtfully crafted menu items. P.F. Chang's emphasizes hospitality, quality, and innovation, striving to create an inviting environment for both guests and employees alike.

P.F. Chang's is currently hiring for a full-... Show More

Job Requirements

Progressive restaurant or hospitality management experience
Recent prior experience as a General Manager required for external hires
Must possess a valid driver’s license to perform occasional duties
Strong passion for delivering exceptional guest experiences
Proven track record of driving sales growth and achieving KPI and EBITDA targets
Demonstrated success in mentoring and coaching individuals
Understanding of managing inventory, cost of goods, and financial control
General systems proficiency in POS, corporate, delivery, inventory, and reservation systems

Job Qualifications

Progressive restaurant or hospitality management experience
Recent prior experience as a General Manager for external hires
Valid driver’s license
Strong passion for delivering exceptional guest experiences
Proven track record of driving sales growth and achieving KPI and EBITDA targets
Demonstrated success in mentoring and coaching individuals
Understanding of managing inventory, cost of goods, and financial control
Proficiency in POS systems, corporate software, third party delivery platforms, inventory systems, and reservation systems
Experience in casual or upscale dining preferred
Hospitality or Business degree preferred
Culinary and kitchen acumen with experience managing culinary or kitchen operations preferred

Job Duties

Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
Actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
Drive incremental sales through exceptional service and coaching team members on upselling techniques
Demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
Foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives
Set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
Develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
Inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
Exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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