Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,400.00 - $57,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
bonus potential
Job Description
Church's Chicken is a well-established fast-food restaurant chain known for its commitment to delivering high-quality, value-oriented dining experiences. Renowned for its friendly and efficient service, Church's Chicken provides a clean and safe environment for all guests. Founded with a focus on great-tasting chicken and exceptional customer service, the company has grown into a popular choice for casual dining across numerous locations. Its dedication to quality and service excellence has made it a staple in the quick-service restaurant industry. Church's Chicken continuously strives to maintain its brand reputation by fostering a positive atmosphere for both customers and employees alike. This outlook... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in restaurant management preferred
- must be eligible to work in the United States
- must possess a valid driver’s license and vehicle with proof of insurance
- ability to pass a background check
- strong communication skills
- ability to work in a fast-paced environment
- basic computer proficiency
- physical ability to perform restaurant operational tasks
- willingness to work flexible hours including weekends and holidays
Job Qualifications
- knowledge and/or passion for the restaurant business
- basic computer skills including email and typing
- knowledge of labor cost reporting and operating statements
- strong integrity and ability to pass background checks
- excellent leadership and communication skills
- experience in managing a team
- problem-solving and conflict resolution capabilities
- ability to manage multiple administrative tasks
- valid driver’s license and vehicle with insurance
- eligibility to work in the United States
Job Duties
- provides a superior and memorable experience for all guests
- achieves sales goals
- controls expenses to budget or better
- creates an environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service
- creates an in store service environment that exceeds guest expectations
- builds team understanding and commitment to guest service standards
- provides guests a brand right environment to place orders and dine
- ensures drive through menu boards are clean and timely and order equipment is functional
- communicates and follows up with guests to obtain feedback and identify improvement opportunities
- resolves guest complaints using listen, apologize, satisfy and thank model
- handles incoming calls promptly and professionally
- demonstrates and lives the company vision, mission and values
- recruits, interviews and hires team members
- ensures orientation for new team members
- clearly communicates job requirements and expectations
- conducts training and communication activities
- provides opportunities for team growth and cross training
- identifies potential leaders and develops their skills
- provides business updates and sets review priorities
- provides feedback and identifies training needs
- creates a rewarding and fun workplace
- ensures all areas comply with safety and security practices
- performs daily facility walks and follows up on maintenance
- responds quickly to safety hazards
- implements cleaning schedules
- drives in store sales activities including setting promotions and signs
- ensures selling scripts and add on sales techniques are used
- reviews and executes product preparation schedules
- reviews sales reports and implements action plans
- adheres to labor scheduling guidelines
- reviews critical operating reports and takes necessary actions
- ensures timely completion of sales close out and paperwork
- responds to correspondence promptly
- enforces cash handling and bank deposit procedures
- keeps inventories and schedules organized
- maintains well organized filing system
- monitors and ensures adequate inventory
- ensures proper food storage and safety practices
- performs equipment maintenance and repairs
- conducts product counts and submits reports
- follows procedures for handling food waste
- performs other duties assigned by Market Leader
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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