Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a renowned fast-casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads. Known for its friendly atmosphere and high-quality food, Zaxbys offers its guests not just meals but memorable experiences where they can have fun and enjoy time with friends and family. The company cultivates a positive and vibrant environment, making it a favorite dining destination for many. Zaxbys values its team and considers its workplace an exciting and rewarding place to build a career in the restaurant industry.
Zaxbys is currently looking to expand its leadership team by hiring a General Manager. This rol... Show More
Zaxbys is currently looking to expand its leadership team by hiring a General Manager. This rol... Show More
Job Requirements
- High school diploma or equivalent
- Some college preferred
- 3-5 years management experience
- Restaurant management experience preferred
- Must be 21 years of age or older
- Valid driver's license, vehicle insurance, and reliable transportation
- Open availability to work at least 5 days and 48 hours per week
- Ability to work flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Strong leadership qualities and organizational skills
- Ability to interact cooperatively with team members
Job Qualifications
- Must be 21 years of age or older
- Must have a valid driver's license, vehicle insurance, and reliable transportation
- Open availability and the ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: High school diploma or equivalent and some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Food safety certification and manager certification
- Any additional training required by Zax LLC
- Ensure that the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- Strive to increase sales by building community relationships and providing outstanding product and service
- Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Complete performance reviews for crew members and assist with performance reviews for managers
- Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
- Utilize management tools and keep neat, accurate, and current records
- Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
- Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Escalate concerns to your supervisor when appropriate
- All other duties necessary to ensure restaurant operations function properly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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