Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a renowned fast-casual restaurant chain known for its delicious chicken wings, fingers, sandwiches, and signature sauces, creating a unique dining experience that resonates with communities across the United States. Established with a commitment to quality food and customer satisfaction, Zaxbys provides more than just a place to eat; it offers guests a vibrant and enjoyable atmosphere to spend time with friends and family while indulging in great food. As a company, Zaxbys places a strong emphasis on fostering a positive working environment for its team members, making it an incredibly rewarding place to grow one’s career in the... Show More
Job Requirements
- Must be 21 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Required minimum education: high school diploma or equivalent
- 3-5 years management experience required
- Restaurant management experience preferred
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Job Qualifications
- Must be 21 years of age or older
- Must have valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and able to work a minimum of 5 days and 48 hours per week
- Ability to work flexible schedule including days, nights, weekends, and holidays
- Required minimum education: high school diploma or equivalent with some college preferred
- 3-5 years management experience
- Restaurant management experience preferred
- Possess leadership qualities, organizational skills, and ability to cooperate with others
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Obtain Food Safety Certification and Manager Certification
- Ensure the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Provide proper training including ongoing mentoring, coaching, and development while holding team members accountable
- Create effective work schedules to drive sales and control labor costs
- Plan and delegate shift assignments and communicate expectations
- Uphold service, product quality, and cleanliness standards consistently
- Create and maintain a positive culture and healthy team morale by providing leadership and being a role model
- Manage profitability through driving sales, controlling costs, and ensuring operational standards
- Build community relationships to increase sales
- Control costs and losses while complying with company policies, guidelines, and procedures
- Complete performance reviews for crew members and assist with manager reviews
- Maintain compliance with federal, state, and local laws and company standards
- Utilize management tools and keep accurate records
- Review performance metrics daily and develop action plans for improvement
- Handle and report guest and team member complaints, concerns, and injuries professionally
- Ensure the team works safely and follows all safety procedures
- Escalate concerns to supervisors when appropriate
- Perform all duties necessary to ensure proper restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)