Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
4 weeks' vacation
Paid Time Off
Tuition Reimbursement
Scholarship Opportunities
career advancement
Professional Development
medical benefits
401k Retirement Plan
Health and wellness programs
Employee Discounts
free meal each shift
KFC Foundation programs
Job Description
KFC, a globally recognized fast-food restaurant brand known for its iconic fried chicken, offers not only delicious meals but also a vibrant workplace culture dedicated to growth and excellence. As part of one of the world's largest restaurant chains, KFC emphasizes a commitment to quality, innovation, and superior customer experiences. With a robust presence in multiple countries, it stands as a leader in the quick-service restaurant industry, blending tradition with modern operational excellence and digital engagement to meet the dynamic preferences of customers. At KFC, every employee is valued, and the company fosters an environment where diversity, equity, inclusion, and... Show More
Job Requirements
- 5 years in restaurant or retail management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills
- Solid understanding of restaurant maintenance programs
- Champion KFC’s culture and values
- Experienced in team recognition and motivation
- Skilled in recruiting and training employees
- Adaptable to change
- Adheres to corporate policies and health and safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity, inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors, ensuring a strong, well-prepared team
- Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers as well as overseeing the execution of all training and development initiatives
- Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion and belonging
- Address and resolve conflicts promptly, maintaining a positive work environment
- Personally engage with customers, swiftly resolving any issues to ensure a positive experience
- Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation
- Analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience
- Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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