Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $105,000.00
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
performance bonuses
Referral program
Holidays
financial assistance
Job Description
P.F. Chang's is a well-established American-based casual dining restaurant chain known for its high-quality Asian cuisine, exceptional service, and inviting dining ambiance. Founded with a commitment to delivering an elevated Asian dining experience, P.F. Chang's has grown into a trusted name in the hospitality industry, with numerous locations across the United States and internationally. The company prides itself on its dedication to quality, innovation, and hospitality, making it a sought-after workplace for professionals passionate about food service and leadership. Their operating model combines traditional Chinese dishes with modern culinary techniques, bringing a unique blend of flavors and an unforgettable dining... Show More
Job Requirements
- education and progressive experience in restaurant or hospitality management
- must have recent prior experience as general manager if hired externally
- valid driver’s license to perform duties including shift coverage, meeting liquor license requirements, delivering catering orders, supply runs, marketing, training, and inter-location travel
- passion for delivering exceptional guest experiences
- ability to drive sales growth and achieve kpis and ebitda targets
- capability to mentor and coach team members effectively
- knowledge of inventory management, cost control, and financial oversight
- proficiency with pos, corporate, delivery, inventory, and reservation systems
Job Qualifications
- progressive restaurant/hospitality management experience
- recent prior experience as a general manager is required for external hires
- strong passion for delivering exceptional guest experiences with a guest-centric mindset
- proven track record of driving sales growth and achieving kpi and ebitda targets through strategic goal setting and local market expertise
- demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
- understanding of managing inventory, cost of goods, financial control (p&l)
- general systems proficiency in pos systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
- experience in casual or upscale dining preferred
- hospitality or business degree preferred
- culinary and kitchen acumen with experience managing/running culinary/kitchen operations preferred
Job Duties
- demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations, driven by innate hospitality dna
- actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction, leveraging local market knowledge to boost revenue opportunities
- drive incremental sales through exceptional service and coaching team members on upselling techniques
- demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- foster an ownership mindset within the team, taking responsibility for all operations and utilizing kpis and ebitda targets to spearhead ongoing improvement initiatives for the restaurant's success and long-term growth
- set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant, leading initiatives with a focus on simplicity and effectiveness
- develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
- inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
- exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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