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PF Changs

Restaurant General Manager

Philadelphia, PA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $93,500.00 - $115,500.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Management training program
Referral Bonus
exclusive discounts
Holidays
financial assistance

Job Description

P.F. Chang's is a renowned upscale casual dining restaurant chain known for its innovative Asian-inspired cuisine and exceptional guest experience. Established with a commitment to quality, creativity, and hospitality, P.F. Chang's has grown to become a beloved destination for diners seeking a memorable culinary journey. With locations across the United States and internationally, the company prides itself on delivering a unique blend of traditional and contemporary flavors in an inviting atmosphere that encourages guests to Celebrate Life. Family. Food. The brand emphasizes professional growth, community support, and a culture where team members are valued and empowered.

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Job Requirements

  • progressive restaurant hospitality management experience
  • recent prior experience as a General Manager for external hires
  • must possess a valid driver's license
  • strong passion for delivering exceptional guest experiences
  • proven track record of driving sales growth and achieving KPI and EBITDA targets
  • demonstrated success in mentoring and coaching individuals
  • understanding of managing inventory, cost of goods, financial control (P&L)
  • general systems proficiency in POS systems, corporate software, third party delivery platforms, inventory systems, reservation systems

Job Qualifications

  • progressive restaurant hospitality management experience
  • recent prior experience as a General Manager for external hires
  • valid driver's license
  • strong passion for delivering exceptional guest experiences
  • proven track record of driving sales growth and achieving KPI and EBITDA targets
  • demonstrated success in mentoring and coaching individuals at various levels
  • understanding of managing inventory, cost of goods, financial control (P&L)
  • general systems proficiency in POS systems, corporate software, third party delivery platforms, inventory systems, reservation systems
  • experience in casual or upscale dining preferred
  • hospitality or business degree preferred
  • culinary and kitchen acumen experience preferred

Job Duties

  • demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
  • actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
  • drive incremental sales through exceptional service and coaching team members on upselling techniques
  • demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
  • foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives
  • set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
  • develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards
  • inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
  • exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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