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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $85,301.00 - $112,029.00
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a leading hospitality company known for its commitment to quality food and exceptional guest experiences. Founded by Danny Meyer, the company began as a hot dog cart in New York City's Madison Square Park and has grown into a beloved global brand. The company prides itself on putting people first, fostering inclusive and positive work environments, and giving back to communities. Shake Shack values its team members, known as the #ShackFam, offering mentorship, growth opportunities, and hands-on training in a fun, dynamic setting. Embracing values of hospitality and community, Shake Shack stands for something good in all... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience
  • knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation, health codes, and security
  • ability to train others on all Shack operations
  • strong leadership and coaching abilities
  • financial management experience with P&L responsibilities
  • food handler certification preferred
  • flexible availability to work various shifts
  • commitment to hospitality excellence
  • good communication and organizational skills
  • ability to manage budgets and payroll
  • experience promoting brand and community engagement

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of P&L responsibilities
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • manage inventory, quality, and safety protocols
  • meet and exceed financial and profitability goals by managing budget
  • maintain top-notch standards of excellence and hospitality
  • drive sales and profits while developing people
  • implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • manage payroll and scheduling
  • promote the brand in the local community through word-of-mouth and restaurant events

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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