O'Charley's

Restaurant Front of House / Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $28.50
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Life insurance
Company-matched 401(k)
short term disability
long term disability
Employee Discounts

Job Description

O'Charley's Restaurant + Bar is a well-established casual dining restaurant chain known for delivering good food, great times, and outstanding job opportunities. The company prides itself on fostering a warm and welcoming work environment that feels more like a close-knit group of friends and family rather than just co-workers. Recognized as best in class by People Report and Chain Leader magazine for its team member referral program, O'Charley's emphasizes teamwork, respect, and inclusivity among its employees. The restaurant's culture is centered around providing excellent guest experiences through exemplary service and a passionate approach to hospitality.

The Restaurant Ma... Show More

Job Requirements

  • high school diploma or equivalent
  • at least 2 years of restaurant management experience
  • ability to work flexible hours including evenings and weekends
  • strong interpersonal and leadership skills
  • excellent communication abilities
  • commitment to upholding company values and policies

Job Qualifications

  • minimum of 2 years restaurant management experience
  • proven track record in achieving results and building teams
  • general knowledge of restaurant operational procedures
  • strong leadership and communication skills
  • ability to train and coach staff
  • understanding of customer service excellence

Job Duties

  • manage restaurant operations including sales and profitability
  • ensure excellent guest service and satisfaction
  • provide direction, training and coaching to team members
  • uphold O'Charley's standards, policies and procedures
  • lead front-of-house and service teams
  • collaborate with assistant managers
  • demonstrate company values in all activities

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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