Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career Development
Job Description
BRG is a dynamic hospitality company committed to fostering a positive, supportive, and inspiring work environment. The company focuses on ensuring its team members are set up for success and feel motivated to deliver exceptional guest experiences every day. With a strong emphasis on leadership, BRG values managers who lead by example and uphold the brand's high standards for hospitality and service quality. BRG operates within the restaurant industry, striving to create memorable dining experiences through excellent teamwork, training, and operational excellence.
The BRG Manager role is a critical leadership position responsible for managing the Front of House (FO... Show More
The BRG Manager role is a critical leadership position responsible for managing the Front of House (FO... Show More
Job Requirements
- High school graduate or equivalent preferred
- Minimum of 3 years industry experience with at least 1 year supervisory or management experience
- ATC Responsible Vendor's License
- Proficiency in Google Workspace applications
- ServSafe Manager Certification
- Basic math and computer skills
- Ability to stay professional in stressful work environment
- Ability to work in team environment and maintain professional manner
- Superb multitasking skills and eye for detail
- Available to work different hours including weekends, days, nights, and holidays
- Positive, engaging personality and professional appearance
- Ability to uphold company standards related to appearance and dress
- Exceptional interpersonal and communication skills
- Strong task and time management abilities
- Ability to stand, walk, bend, and lift for extended periods
- Able to lift, push, pull, and carry a minimum weight up to 50 lbs
- Able to tolerate exposure to dust and cleaning chemicals
- Manual dexterity
- Knowledge of customer service principles and company policies
- Able to listen and follow instructions
- Displays integrity and honesty
- Comply with all company policies
Job Qualifications
- High school graduate or equivalent preferred
- Minimum of 3 years industry experience with at least 1 year supervisory or management experience
- ATC Responsible Vendor's License
- Proficiency in Google Workspace applications
- ServSafe Manager Certification (can be obtained internally)
- Basic math and computer skills
- Ability to work professionally in stressful environments
- Strong teamwork and professional demeanor
- Excellent multitasking skills and attention to detail
- Positive, engaging personality and professional appearance
- Exceptional interpersonal and communication skills
- Strong task and time management abilities
- Knowledge of customer service principles and quality standards
- Ability to listen, follow instructions, work unsupervised and adapt to changing situations
- Display integrity, honesty, and maintain a positive attitude
- Ability to uphold company appearance and dress standards
Job Duties
- Arrive to work with a positive attitude and greet all employees
- Conduct yourself in a professional manner at all times
- Prepare for the shift following the manager checklist to ensure a smooth shift to maximize guest satisfaction
- Maintain a strong presence on the floor to anticipate and address issues
- Investigate and resolve guest concerns
- Ensure staff follows company standards and governmental food safety regulations
- Adhere to all federal and state labor laws and resolve building maintenance issues
- Assist in monitoring restaurant financials
- Support the GM with inventory, budgeting, managing P&L, and payroll
- Count money, maintain cash logs, and make bank deposits
- Support servers with guest interactions
- Respond to guest inquiries
- Make brief visits to guests during service to ensure exceptional dining experiences
- Resolve guest issues professionally and timely
- Follow BRG's Problem Solving Process to improve the restaurant
- Ensure another manager is present if leaving the dining room floor
- Follow all health and sanitation practices
- Uphold BRG standards and ensure employees do the same
- Assist with hiring, onboarding, and training new employees
- Communicate clearly and positively with colleagues
- Lead by working alongside the team
- Follow BRG processes and ask for assistance when needed
- Oversee all restaurant areas to support the shift
- Maintain knowledge of spirits, wines, beers, food, and industry standards
- Communicate effectively with corporate office and management
- Prepare for meetings with staff and corporate management
- Close the restaurant following closing checklist
- Work efficiently to complete tasks on time
- Attend scheduled employee meetings and participate meaningfully
- Perform other duties as assigned
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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