Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
hybrid work schedule
Professional Development
Job Description
Gordon Food Service (GFS) is a leading food service distributor dedicated to providing exceptional value and service to its customers. Established with a commitment to excellence, GFS serves a diverse range of clients including restaurants, healthcare facilities, and educational institutions, making it one of the most respected names in the foodservice industry. With decades of experience, Gordon Food Service prides itself on quality, innovation, and customer-centric solutions that support the growth and success of its partners across the country. The company is continuously expanding and evolving to meet the dynamic needs of the food service industry, leveraging the latest technologies... Show More
Job Requirements
- Bachelor's degree in business, marketing, culinary, hospitality management or related field or six years of food service operations experience in lieu of degree
- Must maintain a valid, unrestricted state driver's license and safe driving record per GFS policy
- Excellent customer service, mentoring, interpersonal and communication skills
- Ability to develop, refine, communicate and implement plans and set goals
- Knowledge of industry trends
- Ability to analyze and interpret data
- Good time management, administration and organizational skills
- Ability to build relationships, network, influence and link resources
- Ability to multi-task and work exceptional hours including evenings and weekends
- Ability to develop innovative solutions consistent with organizational objectives
Job Qualifications
- Bachelor's degree in business, marketing, culinary, hospitality management or related field preferred
- Previous food service operations experience (two years with degree or six years without degree)
- Excellent customer service, mentoring, interpersonal and communication skills
- Ability to develop, refine, communicate and implement plans and set goals
- Knowledge of industry trends and ability to provide training on technical aspects of commercial or non-commercial segments
- Ability to analyze and interpret data
- Good time management, administration and organizational skills
- Strong relationship building, networking, influencing and resource linking skills
- Ability to multi-task and work exceptional hours including evenings and weekends
- Innovative problem solver with ingenuity and consistent alignment to organizational objectives
Job Duties
- Provide relevant business solutions to complement the initiatives of our sales and marketing teams with an ultimate goal of increasing the overall market share of Gordon Food Service
- Interface and collaborate with key customers to achieve sales and margin goals
- Execute key customer menu developmental plans for the region
- Work collaboratively with product specialists to provide back of the house consulting to key current and prospective customers to include recipe development, portioning, and plate presentations
- Work directly with key customers to provide back of house consulting in areas such as kitchen layout, development of training programs, and Hazard Analysis Critical Control Point (HACCP) training
- Provide front of the house consulting to key and prospective customers to include wait staff training, silent shopper evaluations, and menu layout and design
- Ensure consistent and relevant business solutions training for sales teams in collaboration with other divisional marketing team members
- Create professional graphic design of customer menus paying close attention to the detail of layout, pricing and customer branding objectives
- Consult and collaborate on menu design with key customers and potential new account customers as directed by the supervisor
- Have working knowledge of key menu design programs required as it relates to the menu engineering
- Report quarterly on key performance indicators as directed with those customers for whom menu work has been done
- Lead and organize workflow processes with input from sales managers and region sales manager if required
- Assist in answering sales office telephones with appropriate follow up
- Follow up with customers, Customer Development Specialist, and sales manager on the menu changes, renewals, and process of the overall menu project
- Participate in planning, coordination, and execution of food shows, sales and marketing meetings, and industry events
- Leverage Home Office content and insights to be used in the division and direct to customers, support adoption, and leverage of tools (ATR, Customer Success)
- Assist in the development of segment business plans
- Analyze trend data and incorporate the data to develop business solutions that strengthen the relationship between GFS and key regional customers
- Assist in key customer business reviews
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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