Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.85 - $23.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Instant Pay
Tips
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Free Employee Meals
Pre-tax parking
Transportation benefit
discounted wellness programs
Discounted tickets
Discounted travel
Job Description
Burger Lounge is a renowned restaurant brand dedicated to offering high-quality, grass-fed burgers and a memorable dining experience that honors both the body and the planet. Located at 961 Palomar Airport Road in Carlsbad, CA, Burger Lounge prides itself on fostering a welcoming, inclusive work environment where employees, known as Loungers, are valued for their unique personalities and talents. The company is committed to making every guest interaction a positive one by empowering its staff with comprehensive training, clear service standards, and a focus on excellent customer care. Recognized as an equal opportunity employer participating in E-Verify, Burger Lounge supports... Show More
Job Requirements
- Reliable transportation and ability to arrive to work on time and maintain a positive attendance record
- Ability to work a flexible schedule, including weekends, holidays and evenings
- Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors
- Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism
Job Qualifications
- Strong customer service personality and skills
- Some prior experience in a customer service or restaurant environment preferred
- Ability to remain calm under pressure in a fast-paced environment
- Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers
- Current Food Handlers Card, preferably from ServSafe
Job Duties
- Maintains consistent customer service focus always, showing pride of ownership and a sense of urgency to delight the guest
- Enthusiastically greets guests with a warm, genuine welcome
- Uses Burger Lounge dialog combined with clear, organized presentation of food, key words, offer of a specific service, and appropriate carrying techniques for carrying 3 plates when required
- Understands and follows sauce protocol procedures on how to offer, pour, and present sauces
- Exhibits soft skills such as social awareness and perception of non-verbal cues, reading the table, eye contact and verbal engagement while circulating the dining room
- Brews iced tea and lemonade, prepares milkshakes and floats, and pours beer and wine if over the age of 18
- Demonstrates strong comprehension of Burger Lounge menu including recipes, allergens, and dietary restriction workarounds
- Processes guest orders in person or by telephone using the POS, handles cash and credit/debit card transactions with accuracy while upholding register dialogue
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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