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MOD Pizza

Restaurant Captain - Shift Supervisor

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $13.25
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Work Schedule

Flexible
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Benefits

Paid sick time
Paid vacation
Free Meals
Pet insurance
discounted gym membership
Free counseling sessions
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement

Job Description

MOD Restaurants is a dynamic and inclusive pizza restaurant brand dedicated to delivering delicious, customizable pizzas while fostering a positive impact on both employees and communities. Known for their commitment to social responsibility, MOD Restaurants believes in using the power of pizza to create a world that works for and includes everyone. As a rapidly growing restaurant chain, MOD focuses not only on the quality of its food but also on nurturing a workplace culture that values respect, diversity, and growth for its employees..

At MOD, the focus is on making a difference beyond just serving great food. The compan... Show More

Job Requirements

  • Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift
  • minimum of 1 year of customer service or restaurant experience
  • must be at least 18 years old
  • previous experience coaching, teaching and inspiring others
  • proven success in following and enforcing processes and standards
  • correcting and coaching in a compassionate manner
  • customer service skills and a proven ability to remain calm and focused
  • must obtain food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law

Job Qualifications

  • Minimum 6 months in the All Star position demonstrating quality coaching, training and multi-tasking within the shift
  • minimum of 1 year of customer service or restaurant experience
  • must be at least 18 years old
  • previous experience coaching, teaching and inspiring others
  • proven success in following and enforcing processes and standards while correcting and coaching in a compassionate manner
  • customer service skills with proven ability to remain calm and focused
  • must obtain a food safety certification and/or alcohol beverage certification within 30 days of start date or sooner where required by law
  • experience successfully providing on-the-job training to others in a rapidly changing environment (preferred)
  • experience as a shift lead in a retail environment (preferred)

Job Duties

  • Set and sustain the tone of the shift by keeping the energy high
  • create a positive vibe and welcoming atmosphere for both Squad and customers
  • responsible for quality and safety of all food including tasting food, checking prep and storage standards and reporting product outages
  • listen, acknowledge and resolve any Squad member or customer concerns, escalate issues to store coach or GM as appropriate
  • act as keyholder responsible for cash within the shift in an accurate manner
  • take inventory and place orders as needed and directed by the GM
  • conduct coaching in the moment
  • manage shift duties checklists and address or escalate any equipment malfunctions
  • focus on the growth and well-being of the Squad and celebrate wins

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location