
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.30
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive wage
team environment
Training and development opportunities
Employee Discounts
uniform provided
employee recognition programs
safety training
Job Description
Loews Regency New York Hotel is a distinguished luxury hotel located in the heart of midtown Manhattan. Celebrating over 50 years of service excellence, this iconic establishment masterfully combines classic Art Deco design with modern amenities and sensibilities to offer guests a refined and memorable experience. The hotel is recognized for its elegant ambiance, exceptional service, and prime location on Park Avenue, providing easy access to New York City's premier attractions and cultural landmarks. Loews Regency New York is committed to delivering impeccable hospitality that meets the highest standards of quality and guest satisfaction.
We are currently seeking skilled ... Show More
We are currently seeking skilled ... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year experience as a food server in a high volume, upscale hotel or restaurant
- Knowledge of food terminology and food service techniques
- Basic computer proficiency
- Excellent guest service skills
- Physical ability to carry trays weighing up to 35 pounds throughout shift
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- One plus years experience as a food server in high volume, upscale hotel or restaurant environment
- Thorough knowledge of food terminology, food service techniques and sanitation standards
- Exceptional guest service skills
- Basic computer skills
- Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
- Ability to work flexible schedule to include weekends and holidays
Job Duties
- Maintains current knowledge of all menu offerings including ingredients, preparation method and time required, presentation and appearance
- Sets up assigned station with all required supplies, Mis en Place
- Greets guests in a polite professional manner according to Loews standards
- Suggestively sells menu items to guests so as to enhance the dining experience
- Records all aspects of guests order accurately and enters guest orders into POS terminal
- Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal
- Monitors preparation of individual courses to ensure proper flow
- Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered
- Serves all food and beverage items professionally, according to Loews standards
- Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
- Prepares and presents accurate, complete guest check
- Collects monies due and or applies charges to guest account using POS terminal
- Completes end of shift revenue report and cash deposit
- Performs all side work duties as assigned by manager or supervisor
- Other duties as assigned
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow team members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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