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TPG Hotels & Resorts

Restaurant Breakfast Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Meal Allowances
Uniform allowances
Training and Development
retirement plans

Job Description

The hiring establishment is a dynamic and fast-paced hospitality company operating a 24/7 restaurant service within a hotel environment. This company is committed to providing exceptional guest experiences by adhering to the highest standards of service, safety, and compliance. The establishment operates around the clock, ensuring guests can enjoy quality dining and customer service at any hour, which requires flexible and dedicated staff members to accommodate varying shifts, work hours, and operational demands. The company boasts a robust operational framework guided by strict policies, brand standards, and federal, state, and local regulations to maintain an outstanding level of service and... Show More

Job Requirements

  • High school education or related experience
  • ability to provide friendly guest service
  • knowledge of proper ordering and food handling techniques
  • understanding of state and local serving guidelines
  • ability to handle cash and credit card transactions accurately
  • ability to follow safety and sanitary procedures
  • physical ability to perform job duties including standing for extended periods and lifting up to 50 lbs
  • effective communication skills
  • punctuality and proper uniform adherence
  • legal eligibility to work
  • ability to follow company policies and procedures

Job Qualifications

  • High school education or related experience
  • alcohol awareness certification and familiarity with hospitality industry practices preferred
  • ability to understand and provide friendly guest service
  • ability to understand and comply with proper ordering and food handling techniques and state and local serving guidelines
  • ability to process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures
  • ability to timely compile facts, figures, identify and investigate issues and resolve basic matters
  • ability to follow an appropriate course of action based on policies and procedures
  • attention to details with good organizational and efficient time management skills
  • consistent professional attitude and behavior with effective listening and communication skills
  • ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient
  • ability to satisfy the legal requirements for employment within the jurisdiction

Job Duties

  • Assist in seating and greeting the guest
  • answer all questions about cooking methods, menu items, specials and prices
  • accurate and prompt guest order taking
  • prompt submission of food orders with the kitchen in accordance with prescribed procedures
  • prepare beverage and food orders in accordance with prescribed procedures
  • check food to ascertain appearance, temperature and portions are correct
  • timely deliver beverage and food orders
  • prepare guest checks accurately and present prior to guests departure
  • report all tips in compliance with Company policy and IRS regulations
  • collect payment from the guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures
  • clean all spills and breakage immediately
  • remove dirty ashtrays, glasses, dishes, silverware and trash from occupied tables
  • clear empty tables of linens, dishes and debris and place items in proper areas
  • reset the tables
  • clean and restock service items
  • be on time and at work when scheduled, and in proper uniform
  • attend department meetings as scheduled
  • maintain consistent professional and positive attitude and actions when communicating with guests and associates
  • report all incidents of guest dissatisfaction or other matters of significance to manager or supervisor so that corrective measures may be taken
  • comply with policies and procedures
  • practice safe work habits and comply with sanitary, safety, security and emergency procedures
  • write shift reports including reports on any incidents of theft, accidents or injuries when assigned
  • check with manager or supervisor before leaving work area for any reason
  • perform special projects and other responsibilities as assigned
  • participate in task forces and committees as requested
  • perform any other duties or tasks as requested by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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