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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.25 - $18.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Barnes & Noble is a renowned bookstore chain that holds a special place in the hearts of communities across the country. Known not just for its extensive collection of books, Barnes & Noble also offers a unique in-store experience through its welcoming Cafes, where customers can enjoy a quiet moment accompanied by a carefully crafted beverage. The Cafes are an integral part of the store’s atmosphere, creating spaces where readers and coffee lovers alike can relax, work, or socialize. As a company committed to quality, community engagement, and providing exceptional customer service, Barnes & Noble values employees who are passionate... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or food and beverage industry preferred
- Able to stand for prolonged periods
- Capable of lifting moderate weight
- Excellent communication skills
- Ability to multitask and remain organized
- Passion for coffee and customer service
- Flexible and adaptable to a fast-paced environment
Job Qualifications
- Passionate about the products we serve
- Positive and can-do attitude
- Enjoy working with people
- Listen to people and enjoy solving problems
- Make correct recommendations for handcrafted beverages and food items that satisfy the customer
- Well-organized, efficient, and able to multi-task
- Can clearly and respectfully communicate and express oneself
Job Duties
- Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach
- Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs
- Ensure that the Cafe is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
- Take pride in the Cafe and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience
- Execute all operational standards correctly, in a timely manner and in accordance with the cafe standards, safety and health codes
- Protect company assets by adhering to all processes and working efficiently to control waste and shrink
- Recognize and offer to help both customers and employees with urgency and care
- Work in the Cafe which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines), and sales floor when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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